Fifty percent off

Privacy Policy

Your data is personal — and we get that. That’s why at Optimum EV Solutions, we’ve written this privacy policy in plain English. No jargon, just the facts on how we collect, use, and look after your information responsibly.

1. What We Collect

We only gather what we genuinely need to improve your time with us:

  • Contact information so we can talk to you or send what you requested.
  • Account history to make things easier when you return.
  • Technical stuff, such as what kind of device you're using and how you use the site. We learn this through cookies (the digital kind!).
  • Your messages, when you write to us or subscribe, are so we can respond with care and keep you updated if you've asked us to.

2. How We Use Your Data

We only use your data to:

  • Process and deliver your orders
  • Respond to your questions or support requests
  • Improve how our website works and performs
  • Send occasional marketing emails (only if you've said yes!)
  • Meet any legal requirements we need to follow

3. Our Legal Grounds for Using Your Data

We’ll only use your information if we have a valid reason, like:

  • You've given us permission (e.g., signing up for emails)
  • We need it to fulfil a contract (e.g., processing an order)
  • The law requires it
  • We have a genuine interest in improving our service — and we always respect your rights when doing so

4. Who We Share It With

We occasionally share limited information with a few trusted partners who help us make sure everything works the way it should — like hosting, security, or analytics.

  • Payment providers (to process secure payments)
  • Delivery services (to get your order to you)
  • Website tools and analytics providers (to keep things working and improve your experience)
  • Professional advisors (like tech support or legal help) We never sell your data. Ever.

5. How Long We Keep It

We only keep your data for as long as we need to:

  • Customer records: up to 7 years (for tax or legal reasons)
  • Marketing: until you unsubscribe or ask us to delete it
  • Website data: typically no more than 12 months

6. Your Rights

You’re in control of your data. At any time, you can:

  • Ask for a copy of the data we hold
  • Correct anything that's wrong or out of date
  • Ask us to delete your data
  • Limit or stop how we use your data
  • Request to transfer your data elsewhere (if applicable)

Just email us at information@optimumevsolutions.com if you’d like to do any of the above.

7. Cookies

We use cookies to help the site do its job — like loading faster, remembering what you clicked, or helping us learn what’s helpful. If you’d rather not use them, that’s fine — you can turn them off in your browser settings.

8. How We Keep Your Data Safe

We look after your information like we’d want ours looked after — using secure systems, encrypted connections, and regular checks to keep it safe from the wrong hands.

9. Links to Other Sites

Sometimes we link to other websites. Please note — we can’t control their content or privacy practices.

10. Updates to This Policy

We may tweak this policy from time to time. If that happens, we’ll post the updated version right here — no surprises.

11. Contact Us

Got a question about your privacy? No stress — we’re here and happy to help out.
Email us at: information@optimumevsolutions.com